Measuring Your Marketing

by Laura Lake on January 4, 2010

I’m always amazed at how many com­pa­nies spend money mar­ket­ing, but don’t mea­sure the results. When you don’t mea­sure and ana­lyze the results, you might as well throw money out the door. The mea­sure­ment of mar­ket­ing efforts will help you in see­ing what mes­sages attract new con­sumers to pur­chase your prod­ucts. It allows you to see what meth­ods in mar­ket­ing work and which ones don’t.

My famous line to busi­nesses is “If you aren’t mea­sur­ing, you are not mar­ket­ing.” It really is that sim­ple. Mon­i­tor­ing your mar­ket­ing spend does not have to be dif­fi­cult. For exam­ple con­sider the fol­low­ing options:

Mar­ket­ing online? Use web­site ana­lyt­ics that show you what traf­fic is vis­it­ing your web­site and where they are com­ing from. This will show you what search terms they are search­ing for and find­ing you. You can also use this infor­ma­tion to gauge whether or not you need to write more infor­ma­tion on a spe­cific topic, ser­vice or prod­uct. Online ana­lyt­ics pro­vide you with real-time data — this is invalu­able to any busi­ness that is spend­ing money to mar­ket using the internet.

Mar­ket­ing using tele­vi­sion com­mer­cials? The first thing you must iden­tify is your call to action. Are you dri­ving them to a web­site url or are you ask­ing them to call you? Per­haps it’s both. If you are dri­ving them to a url, make sure you use a des­ig­nated url that has ana­lyt­ics installed. This will help you gauge the online response of your com­mer­cial. If you are ask­ing them to call you, use a spe­cific tele­phone num­ber so you can gauge how many tele­phone inquiries you get and how many of those inquiries result in a sale.

Mar­ket­ing using a radio spot? This is a lit­tle more dif­fi­cult, first of all if you are dri­ving them to a url again make sure it is a des­ig­nated url spe­cific to the radio pro­mo­tion. The same is true if you are ask­ing them to call. You again want to make sure that you are using a des­ig­nated tele­phone num­ber that you can use to mea­sure incom­ing calls.

These are just some of the exam­ples and meth­ods you can use to mea­sure your mar­ket­ing efforts. By under­stand­ing what mar­ket­ing is work­ing you can allo­cate more money to those meth­ods and diminsh the money you are spend­ing on meth­ods that are not work­ing for you.

  • "Thanks for calling!" and "How did you hear about ...?" works wonders! Great post Laura.
  • Great reminders Laura!!! Rock'n blog to start the new year!
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