Billboard Proposal: An Attempt at Viral Marketing by Helzberg Diamonds

by Laura Lake on June 10, 2008

Suc­cess or fail­ure?  While the bill­board did cre­ate buzz among the I-35 North com­muters, I don’t know if I would call this cam­paign brilliant.First off, we all know that viral mar­ket­ing suc­cess is extremely dif­fi­cult to track. I can tell you that based on my own web traf­fic ana­lyt­ics peo­ple were very inter­ested in who ini­ti­ated this bill­board pro­posal but for a truly suc­cess­ful viral cam­paign I would think those search­ing would have found Helzberg, not me.  Could that be point of fail­ure Num­ber 1?The rea­son I ques­tion the suc­cess of the viral cam­paign are for the fol­low­ing reasons:Was it tracked?  What deter­mined the suc­cess? What was the out­come that was desired? Why was the cam­paign not fol­lowed through online?I’m also not sure that the ban­ner they have placed over the bill­board pro­posal makes sense.  It now reads “This guy pro­posed on a bill­board, reg­u­lar men go to Helzberg.“Truth be told we as women don’t want to marry ordi­nary or reg­u­lar men, so the nat­ural next ques­tion I have — Is the skinny lit­tle guy with the beady eyes on the bill­board really sin­gle?  Hmmm…single girls might want to know, espe­cially if they are not look­ing for the “reg­u­lar” guy.When it comes to an adver­tis­ing con­cept, in order to work in a viral per­spec­tive, the con­cept needs to add value to the user’s expe­ri­ence. This value can be expli­cated in some­thing enter­tain­ing, in some­thing edu­ca­tional or in some­thing reward­ing.  I agree that the bill­board was enter­tain­ing, but does it fit in adding to the user’s experience?I real­ize I could be miss­ing key-points to this cam­paign, since I’ve not been in the mar­ket for dia­monds lately. I’m inter­ested in more details because where I’m stand­ing I’m not really see­ing the suc­cess of this viral campaign.While Helzberg may have been speak­ing to the gen­tle­men out there, they have now put the thought in the woman’s mind that if her guy buys a dia­mond at Helzberg — he is just a “reg­u­lar” guy.

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